What do you think of the idea of putting a self check out machine at each circ desk so that patrons could scan their own cards and items for checkout?
It would require lots of public training and patrons would still need to get help to pay fines, etc.
It could be a stand alone machine or it could be a standard pc with a web interface and scanner.
Think about how much better customer service woudl be if only one staff at a time was needed at the circ desk and the other could rove the floor assisting patrons and re-freshening our book displays, best sellers and new books sections.
let me know what you think from your perspective and how you think the patrons would like it ? thanks
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