WMPL rotating meeting

We have a meeting on thursdya with wmpl to observe how their rotating collection department works. So far, we have not been able to come to a mutually agreeable understanding of how it shoudl work, so we are going down to watch and maybe get a better understanding of how they do it. Topics should range from what is included in collections, to when it is shipped, ho wit can be processed, can a predictable pattern and quantity of material be devined so we can adjust work flow and volumenb fo work, and why does wcfl get a copy of everything that ACLS and Garrett has to share. Any helpful comments would be appreciated.